FAQs

What areas do you serve?

Thanks for reaching out! We primarily cover Anchorage, Wasilla, Eagle River, and Girdwood. However, if your location isn’t on the list, feel free to give us a call. We’re often able to accommodate requests outside these areas, and we’ll do our best to arrange something for you.

Yes, our towing company is fully licensed and insured. In fact, we carry coverage up to $2 million, ensuring that both your vehicle and our operations are protected. We take every precaution to deliver safe, reliable service, and are fully compliant with all local regulations.

Absolutely! We operate 24/7 and are always ready to assist you, no matter the time or situation. Whether it’s a late-night breakdown or an early morning emergency, we’re here to help.

We tow a wide variety of vehicles, including cars, motorcycles, RVs, trucks, and even heavy-duty vehicles. No matter the size or type of vehicle you need towed, we’ve got the equipment and expertise to handle it. Just give us a call, and we’ll be happy to help!

Yes, we do offer roadside assistance! Whether you’re dealing with a flat tire, a dead battery, or you’ve run out of fuel, our team is ready to help. We’re available 24/7 to provide fast, reliable service and get you back on the road as quickly as possible. Just give us a call, and we’ll be there!

We’re happy to offer convenient payment options for our customers. We accept both card and cash payments. For businesses, we can also offer a pay-on-account option, depending on your needs and frequency of service. Feel free to reach out to us for more details or to set up an account.

We can assure you that we take every precaution to ensure your vehicle is handled with care. Our team is highly trained and experienced, and we use modern, well-maintained equipment designed to prevent any damage during the towing process. Whether we’re using a flatbed or a wheel-lift tow, your vehicle’s safety is our top priority. Additionally, we are fully insured for your peace of mind, so in the unlikely event of any issue, you’re covered.

Absolutely! We work closely with various insurance companies to streamline the towing process for our customers. If you have a towing service included in your insurance policy, we can coordinate directly with your insurance provider to ensure a smooth claims process. Just provide us with your policy details, and we’ll handle the rest, making your experience as hassle-free as possible. If you have any further questions about how this works, feel free to reach out!

Yes, we can tow vehicles from private property, but it’s important to follow the proper legal procedures. We work with property owners or managers to ensure that the tow is authorized and in compliance with local regulations. If you’re a property owner and need a vehicle removed, feel free to reach out, and we’ll guide you through the process to make sure everything is done legally and efficiently.

Absolutely, we offer long-distance towing services! Whether you need your vehicle transported across town or across state lines, our team is equipped to handle your needs safely and efficiently. We prioritize the secure transportation of your vehicle and ensure it arrives at its destination in excellent condition. If you have specific distances or locations in mind, feel free to contact us for a personalized quote and to discuss the details.

We appreciate your inquiry about our towing rates. Our pricing varies based on several factors, including the type of vehicle, the distance of the tow, and any specific services required. 

We also offer competitive rates for businesses and fleet towing, along with potential discounts for frequent users.

To provide you with the most accurate quote, please give us a call with the details of your situation, including the type of vehicle and where it needs to be towed.

We’re here to help and ensure you receive the best service possible!

Yes, you can definitely ride along with our driver during the towing process. We understand that many customers prefer to stay with their vehicle for peace of mind. Just let us know when you call, and we’ll ensure our driver is prepared to accommodate you during the tow. Your safety and comfort are our top priorities!

Our average response time for a tow truck to arrive is typically between 30 to 45 minutes. However, this can vary depending on traffic conditions and the location of the vehicle. Rest assured, we prioritize getting to you as quickly as possible to assist with your towing needs! If you have any further questions or need immediate assistance, please feel free to let us know.

If your vehicle breaks down at night, don’t worry—just call us, and we’ll handle the rest! Our team is available 24/7 to provide prompt assistance. Once you contact us, we’ll gather the necessary details about your location and vehicle and dispatch a tow truck right away. Our trained professionals will arrive quickly to assess the situation and safely tow your vehicle to your desired destination, whether it’s a repair shop or back home. Your safety and peace of mind are our top priorities, so you can trust us to be there for you, no matter the time.